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Cancellation Policy

PLEASE READ BEFORE BOOKING

 For all appointment cancellations or re-bookings, we require 24 hours notice or anytime during office hours 9-8 pm the day before your appointment. Same day or short notice (within 24 hours) cancellations are subject to a fee up to the full, service amount.  No shows will be charged the full, service amount.

 If an emergency occurs, our company offers understanding, flexibility and will do our best to re-book your appointment at no cost. If you do need to cancel the same day, we appreciate if you call in at the earliest convenience so we may attempt to fill that appointment. If the cancelled time gets re-booked with another client, we will eliminate all charges from your account.

 

By booking your appointment online, through Jane, you are accepting these terms and conditions.  

or

​By booking your appointment through telephone and or e-mail, you are accepting these terms and conditions.

IF YOU NEED TO CANCEL AN APPOINTMENT

​You can do so in one of the following ways (in order of effectiveness)  24 hours BEFORE

​*Through the cancellation link on your confirmation E-mail.  (BE SURE you get a confirmation of your cancellation)

*Voice Mail to 780-465-0441

Treatment Types

At Arnica Wellness we offer a number of treatment options. Book an initial 60 minute assessment to help determine which option is best for you.

Deep Tissue Massage | Swedish Massage | Light Therapeutic Massage | Sports Massage | Craniosacral Massage| Viceral Massage| Orthopedic Massage | Pregnancy Massage | Tender Point Treatment | Jaw Pain (TMJD) | Cupping | Hot Stone Therapy | Meridian Massage | Reiki | Reflexology | Lymphatic Drainage| Orthopedic Massage |

Acupuncture | Manual Osteopath|

Direct Billing

Arnica Wellness offers direct billing service with the following insurance companies:

Bluecross | Sunlife | Manulife | Great West Life | Chambers of Commerce | Cinup | Cowan | Desjardins | Industrial Alliance | Johnson Inc.   Maximum benefit or Johnston’s Group | Standard Life| Group Health| Group Source| Greenshield | Medavie |


Please call your benefit provider ahead of time to determine if you are eligible for massage therapy coverage, or if you require a doctor’s note prior to your first appointment. Please submit medical note to your insurance prior to your appointment.